All items are made to order to ensure freshness. Our production time is 5-9 business days on average. Small orders and rush orders can ship out faster. During spring and summer, the wait time can be longer, 1-3 weeks, depending on our workflow. If you need to receive your order by a particular date, please contact us to see about our current production time frame. We can almost always accommodate a rush order, but please ask first.
Wherever it's possible, such as for advance orders, we recommend to time the production and delivery of the paper so it arrives about 2-3 weeks before the event for which it is needed. This helps preserve the seed paper's freshness and allows us to schedule orders according to a 'due date.' We can schedule the arrival of your order at a time that is convenient for you as well.
Advance orders are welcome and encouraged. Any orders not placed in advance will be made on a first-come, first-served basis which means shipping times will vary. If you're worried about your order's timing and need it by a specific day, please contact us. We can almost always accommodate a rush order. Rush orders entail an extra cost, to jump the queue, and/or ship via a faster delivery method such as 2-day Express.
We ship via USPS Priority mail as method of first choice. Typically it takes 2-3 business days after the order is finished and ready to ship. In over 14,000 items shipped, we have had no more than 2 go lost or be undeliverable. USPS offers an exceptionally reliable and also affordable shipping service; however, if you would like your item sent by UPS or another method, please contact us to arrange a different shipping method. Shipping via UPS and FedEx always entails a higher cost and rarely arrives faster. Orders needed extremely urgently can only ship via a 2-day minimum time frame.
We ship internationally. Due to customs restrictions on seeds, we do not to ship to New Zealand.
Please contact us if you have questions about shipping to your country.
When to plant
We use a carefully chosen mix of premium garden flower seeds in our paper. The seeds are suitable to grow in gardening zones 3-11 and are well established in North America, Europe and many other parts of the world. They are a mix of annuals, for first year color, and perennials for blooms in the years to follow: Daisies, poppies, snapdragons, zinnia, cosmos, calendula, forget-me-nots, marigold, sweet Williams/dianthus, columbines, and cornflowers. Growing is simple but not foolproof. Plant when the time is right for your climate. When the time is right, plant the paper under a thin layer of fertile soil in warm sunlight and keep wet to grow. Annuals tend to sprout sooner and require warmer temperatures (70ºF). Perennials need two full seasons to grow.
Keeping with an environmentally responsible shop, we use a minimum amount of packaging, and it can be re-used or recycled easily. We would prefer to not use plastic to package orders but find it is helpful when sending out many small items, and for protection against the elements. The bag you receive as a customer can be re-used, recycled and can actually be used to help germinate the paper. Wet and then seal your paper inside the bag to help retain moisture and aid the germination process. This is particularly helpful if you live in an arid region or climate control your house and start your seeds growing inside.
Due to the custom made, handmade, and time sensitive nature of our product, we cannot accept returns on most items and do not accept returns of specific color assortments or personalized items. Make your purchases carefully. In the event that you have received printed material with an error caused by us, please contact us immediately. We will arrange for a re-print at no extra charge to you. If the error is a typo that you made during ordering, we cannot be held responsible. Be sure to carefully type in your text as we copy and paste this directly into the layout for the cards. If you find there is a mistake that you made in typing, we can arrange for a re-print of the cards or send you a self-print file at a reduced cost. This is especially helpful if the time frame is tight. Please be sure to check your personalization/text carefully and contact us right away if there should be any errors in your order. We are unable to correct mistakes closer than one week to the event date for US orders and 4 weeks for International orders.